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Energy Industry

Human Factors in Electric Switching Operations

We have developed a specialised training course with the objective of reducing human errors in electric switching operations.

Following this training course participants will be able to:

  • Recognize the human factors that can contribute to switching errors
  • Understand the types of error most probable in switching operations
  • Use Human Factors skills to reduce the probability of errors in switching
  • Understand how Human Factors skills complement the Six Steps of Switching
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Human Factors training can assist organisations involved in the generation, transmission and distribution of electricity and natural gas to reduce accidents and incidents throughout the field work force. Human Factors training differs from traditional safety training in that the focus is less with the technical knowledge and skills required to perform specific operations, but rather with the cognitive and interpersonal skills needed to effectively manage a team-based, high-risk activity.

GAT HF training delivers a set of safety skills that include teamwork, situation awareness, decision making, communication and workload management. HF training recognizes that human error is inevitable and that the team is the greatest asset to achieving safety and high reliability in complex and hazardous work environments. It considers the human causes of error and delivers a proactive approach to avoid, trap and mitigate errors. The course syllabus covers:

  • Why are we here? Switching errors, definition, statistics, causal factors
  • Introduction to Human Factors
  • Human error and error types
  • Attention – focus, fixation and distraction
  • Information processing and memory
  • Fatigue
  • Communication
  • Situational Awareness
  • Standard Operating Procedures
  • HF and the Six Steps of Switching

The HF in Electric Switching Operations course is 1 day and suitable for field and control room personnel, mangers and supervisors. This course may be delivered at clients' location worldwide.

Course Schedule

Human Factors training can be scheduled at your facility worldwide, or at our training centre as required. Please enquire for further details on booking.